Privacy Policy

Last updated: August 30, 2026

Introduction

Hotel Yak and Trek Thamel ("we", "our", "us") respects your privacy. This policy explains what information we collect through this website, why we collect it, and how it is used.

Information We Collect

We collect information you voluntarily provide when you:

• Submit a booking request through the Booking page (name, email, phone number, stay dates, guest counts, room preference, and any special requests you share).
• Submit the Contact form (name, email, phone number, subject, and message).

We do not currently use cookies, analytics, or advertising trackers on this website. If that changes in the future, this policy will be updated to describe what is collected and why.

How We Use Your Information

Information submitted through our forms is used only to:

• Respond to your booking request and confirm availability.
• Respond to general enquiries sent through the Contact form.
• Send you a confirmation email acknowledging receipt of your request or message.

Booking requests are sent to our reservations team at booking@hotelyakandtrek.com and yakandtrek@gmail.com. Contact form messages are sent to info@hotelyakandtrek.com and yakandtrek@gmail.com. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

We retain booking and contact submissions only as long as necessary to respond to your enquiry, fulfil a reservation, and comply with reasonable record-keeping and legal requirements.

Your Rights

You may contact us at booking@hotelyakandtrek.com at any time to ask what information we hold about you, request a correction, or request deletion of your data, subject to any legal obligations we may have to retain certain records.

Third-Party Services

This website uses a transactional email provider to deliver booking and contact form submissions, and an embedded Google Maps view to show our location. These providers process data only as needed to perform those functions.

Contact Us

If you have questions about this privacy policy, please contact us at booking@hotelyakandtrek.com or (01-4505050).